Securus Technologies is a well-established company that is dedicated to offering high-quality services to facilities in the criminal and civil justice industry. The firm has a strong client base in North America and currently its services are used by about 3450 law enforcement facilities that house about 1.2 million prisoners. Securus’ main services are biometric analysis, communication, information management, investigation, inmate self-service, emergency response, incident management, inspection of products and services, and offering information to the public.
Securus is an honest and competent company, and it is committed to accomplishing the mission of the inmate communication industry. The CEO of the company, Mr. Richard Smith, believes that the goals of the sector are vital, and therefore, it is important that businesses that are in the industry to prioritize the quality of services that they offer to their clients who are law enforcement agencies, convicted individuals, and the community. Global Tel Link, a company that provides technological services to correctional facilities, was in the past involved in duplicitous activities, and Securus Technologies has a plan of releasing information, evidence, findings and editorials that reveal this to the public through the press. The aim of the company is to shame GTL so that such activities can never be repeated.
The firm will first publish a seventeen-page article that will have the official Order Number U-20784-B, which is a report that was provided by the Public Service Commission of Louisiana on the fraudulent services that the GTL offered when it was hired to serve the Louisiana Department of Corrections. The PSC’s investigations show many deceptive undertaking. GTL overcharged its client in various ways, and this includes adding extra unexplained charges to the regular bill and also double charging some of the calls. The company’s telephone clocks were also programmed to add 15 to 36 on every call. The taxpayers of Louisiana lost 1.243 million dollars in that rogue contract.